Resources

Explore valuable insights on navigating grief, improving bereavement care, and fostering resilience

Blog

Category:
Hospice
No More Envelopes: How Technology Is Finally Catching Up to Hospice Care
A conversation between Cara Abbott, Founder of Betterleave, and Abbi Henstra, VP of Sales at FireNote, on burnout, family engagement, and what the future of post-acute care actually looks like.
A green arrow pointing right
Category:
Home Health
HHCAHPS Is Changing: What Home Health Leaders Need to Know Before April
Change is coming to the Home Health CAHPS (HHCAHPS) survey in April, and agencies that prepare early will be in the best position to protect experience scores and performance outcomes. In this article, we break down what is changing, what this means for your agency, and concrete steps you can take now to prepare.
A green arrow pointing right
Category:
Hospice
Bereavement Can’t Stay a Checkbox: What We Heard in Our EMR + Bereavement Lunch & Learn
Bereavement can’t stay a checkbox in 2026—families need consistent, two-way support after loss, and teams need workflows that don’t depend on staffing luck. Our recent EMR + bereavement Lunch & Learn with Tracy Page at Curantis Solutions reinforced the shift: use tech to reduce admin burden while staying deeply human.
A green arrow pointing right
Category:
Hospice
CHAP Webinar: Driving Growth and Quality through Family Caregiver Communication
Discover how family-centered communication strategies directly improve CAHPS scores, ease staff burden, and build stronger trust with families. Learn practical approaches and key insights from industry experts Cara Abbott (Betterleave) and Michelle Hyde (Village Home Health & Hospice).
A green arrow pointing right
Category:
Hospice
Webinar Series: Moments the Matter Frictionless DME
Discover how seamless Durable Medical Equipment (DME) management and proactive family communication directly boost CAHPS scores, streamline hospice workflows, and improve financial outcomes. Learn practical strategies and key insights from industry experts at Natalie Jensen (Qualis) and Cara Abbott (Betterleave).
A green arrow pointing right
Category:
Insight
Case Study: Village Home Health & Hospice's Partnership with Betterleave
By partnering with Betterleave, Village transformed the way they communicate with families across every stage of care. Through real-time, two-way SMS messaging, they created meaningful connections that led to measurable improvements: reduced missed visits, fewer readmissions, and a notable 3-point lift in their CAHPS scores.
A green arrow pointing right

Press

Category:
In The News
Betterleave integrates with Homecare Homebase (HCHB)
Big news from the Betterleave team — we’re excited to announce the launch of our integration with Homecare Homebase (HCHB), introducing a fully automated bereavement communications experience for families.
A green arrow pointing right
Category:
In The News
Multi-modal Hospice and Family Communication Can Boost CAHPS Scores
According to Jim Parker’s July 14, 2025 article in Hospice News, regular text‑message communication with patients and families can measurably enhance both patient experience and key quality metrics.
A green arrow pointing right
Category:
In The News
Hospice News: Unlocking Growth Through Family Caregiver Engagement
This article is based on a discussion with Cara McCarty Abbott, Founder and CEO at Betterleave; Sara Nigro, Director of Partnerships at BetterRX; and Lloyd Wilson, CEO at Sonder Hospice & Palliative Care. This discussion took place on April 10, 2025, at the Hospice News ELEVATE Conference.
A green arrow pointing right
Category:
In The News
Bonfire's Rise 50: Betterleave recognized as a top fifty purpose driven startup
Betterleave is an Austin-based digital health startup dedicated to transforming the post-acute family caregiver experience through technology and compassionate support. Recognized in 2025 as one of the top 50 purpose-driven startups by Bonfire, Betterleave stands out for its commitment to improving the lives of families navigating serious illness, grief and loss .
A green arrow pointing right
Category:
In The News
BeyondFaith Hospice Partners with Betterleave to Enhance Family Caregiver Support
Betterleave has partnered with BeyondFaith Hospice to expand compassionate, text-based support for families across Texas. Through this collaboration, families will receive timely, accessible communication and grief resources, strengthening BeyondFaith’s commitment to whole-person care before, during, and after end-of-life.
A green arrow pointing right
Category:
In The News
Betterleave Awarded “CHAP Verified" Seal 
Betterleave has been awarded CHAP Verified status by the Community Health Accreditation Partner (CHAP). This designation recognizes Betterleave as a proven tool for community-based care providers, ensuring alignment with CHAP’s Standards of Excellence and supporting high-quality care delivery.
A green arrow pointing right
REACH OUT

Get personalized support, quality resources and high-value care – today

Need more help? Don’t hesitate to reach out. Our team will be in touch to learn more about your needs and help you get you started as soon as possible.