Insight

By partnering with Betterleave, Village transformed the way they communicate with families across every stage of care. Through real-time, two-way SMS messaging, they created meaningful connections that led to measurable improvements: reduced missed visits, fewer readmissions, and a notable 3-point lift in their CAHPS scores.

Family caregivers are the backbone of long-term care, providing over 80% of support for loved ones. Yet, their vital role often goes unrecognized, leaving many feeling unprepared and overwhelmed. By offering education, resources, and compassionate communication, we can empower caregivers to provide the best care while reducing hospital readmissions by up to 25%.

The holidays can be a tough time for family caregivers, but with proactive and compassionate support, hospice providers have a unique opportunity to uplift them during this season. By understanding the unique challenges caregivers face and providing meaningful, personalized support, your hospice can make a lasting impact that goes beyond traditional care, helping caregivers find peace, connection, and moments of joy amidst the challenges.

In healthcare, we frequently discuss "patient experience" as a measure of quality, but what about the experience of families? Families play a vital role in the care journey, and their experience can profoundly influence both patient outcomes and overall satisfaction. Terms like "family experience" and "family engagement" may seem interchangeable, but they represent two essential and distinct aspects of healthcare that impact the well-being of patients and their families alike.

Addressing challenges in home health starts with improving the experience of the patient and their family. Betterleave is a family experience platform designed to support home health agencies by enhancing communication and providing resources to family caregivers. Betterleave’s platform acts as an extension of the home health team, offering proactive, digital communications.

Hospice and healthcare providers have a crucial role in offering continued support to grieving families. Understanding and embracing this responsibility not only helps families heal but also strengthens the trust and reputation of the hospice facility.

Music therapy is a powerful tool that can help individuals navigate through the grieving process in a way that words often fail. It provides a safe and supportive environment for individuals to express their feelings and connect with their loved ones. With the help of a music therapist, individuals are able to find comfort, hope, and healing in a way that is unique to them.

Traditions and rituals offer a meaningful way to remain connected to their loved ones who have died, as well as to cherish and be grateful for the love and memories they have from those relationships.

For some families, heading back to school is a fun and exciting experience, while others may feel intense overwhelm or even dread—especially families who are experiencing deep grief. There may be several benefits for grieving children to return to the classroom, however there may be an increase in separation anxiety and acts of regression. Here's what you should look for in your grieving student, and ways you can better support them.

Preparing an estate plan isn’t easy or intuitive, but it is essential to ensure your wishes will be carried out and loved ones will be taken care of. This guide will walk you through the estate planning process and explain how to create a will and trust, designate beneficiaries, and evaluate life insurance.

If you are looking for unique ways to create a living Memorial, you can pick from popular options like Adopt A Highway or supporting state parks all the way down to more creative ways to celebrate your loved one.

Join our free virtual grief support group, led by grief coach and doula Sarah Miller, CMS-CHt, FIBH. Whether you’re anticipating loss, just beginning to process a loss or have been carrying it for years - drop in Tuesdays at 7pm CST. No commitment required.