Grow & Scale Family-Center Communication
Proactive messaging from admission through 13 months of bereavement.
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The end of life experience has a profound impact on family members
Identify improvements to quality
Real-time SMS allow you to get ahead of questions, concerns and negative feedback.
Grow patient and family referrals
Families who feel supported and informed are more 2x more likely to leave positive reviews and share their experiences.
Augment current support services
Streamline and scale communications from the initial assessment through 13 months of bereavement.
Increase referrals from providers
Share positive feedback with referral sources that clearly demonstrate the quality of your care.
Growth tools every hospice leader needs
What you'll learn
1. Communication best practices from intake through bereavement
2. Improving quality through real-time, actionable feedback
3. How to leverage reviews and testimonials to strengthen referrals
Feedback from Family Caregivers
"My dad's service is October 25. His urn is with me which I find peace in. He asked me for a long time while he was in the nursing home if he could come live with me which broke my heart. Thank you for checking in with me. No one can prepare you for the emotions that come with losing a parent."
"Everyone there exceeds expectations on their support and care of our family. We are all doing well. We each have found our best support people/ groups, and thankfully we have each other also. Taking it one day at a time and one step at a time. I anticipate that as we roll into the holidays we will experience those waves of emotions and will be navigating more new "normals". Thank you for checking on us."
"I'm a nurse for 40 yrs and not working anymore. But this is the hardest nursing job I have ever had. Seeing my best friend my mom melting away. God has a plan i know but it doesn't make it any easier. Thanks for being there."
Better outcomes for all when we support families
Expand access to better family communications
Use our form to request to join and a member of our team will reach out to get you started as soon as possible.